​

Usage & Billing

Track your API usage, understand your billing, and manage your Pictify subscription.

​

Usage Dashboard

Access usage analytics at Settings > Usage.

​

Overview Metrics

​

Time Periods

View usage for different periods:

• Today - Current day (UTC)
• This Week - Sunday to Saturday
• This Month - Calendar month
• Custom Range - Select specific dates

​

Charts

Interactive charts show:

• Daily renders over time
• Renders by type (image, GIF, PDF)
• Renders by template
• API response times
• Error rates

​

Plan Limits

​

Free Plan

​

Pro Plan

​

Business Plan

​

Enterprise

Custom limits based on your needs. Contact sales for details.

​

Usage Alerts

Get notified before reaching limits:

1. Go to Settings > Alerts
2. Configure thresholds:
   • 50%, 75%, 90%, 100% of limit
3. Choose notification method:
   • Email
   • Slack
   • Webhook

​

Billing

​

Viewing Invoices

1. Go to Settings > Billing
2. Click Invoices tab
3. Download PDF invoices

​

Payment Methods

Add or update payment methods:

1. Go to Settings > Billing
2. Click Payment Methods
3. Add card or connect bank account

​

Billing Cycle

• Monthly plans bill on subscription date
• Annual plans bill once per year
• Overages are billed at the end of each month

​

Upgrading Your Plan

​

From Dashboard

1. Go to Settings > Billing
2. Click Change Plan
3. Select your new plan
4. Confirm upgrade

Upgrades take effect immediately. You’re prorated for the remaining billing period.

​

Downgrading

1. Go to Settings > Billing
2. Click Change Plan
3. Select lower tier

Downgrades take effect at the end of your billing period.

​

Overage Handling

When you exceed plan limits:

​

Soft Limits (Pro and above)

• API continues to work
• Overage charges apply
• Rates vary by resource

​

Hard Limits (Free plan)

• API returns 429 Plan Limit Exceeded
• Upgrade or wait for next billing cycle

​

Overage Rates

​

Cost Optimization

​

Reduce Renders

1. Cache rendered images - Don’t regenerate unchanged content
2. Use bindings - Auto-refresh images instead of re-rendering
3. Batch similar renders - Use batch API for efficiency

​

Reduce Bandwidth

1. Choose appropriate formats - JPEG for photos, PNG for graphics
2. Optimize dimensions - Don’t render larger than needed
3. Use CDN caching - Set appropriate cache headers

​

Right-Size Your Plan

Compare your usage to plan limits:

1. View historical usage in dashboard
2. Identify usage patterns
3. Choose plan that fits typical usage
4. Consider annual plans for savings

​

Team Usage

For team accounts, view usage by:

​

By Team Member

See renders attributed to each user:

1. Go to Usage > By User
2. Filter by date range
3. View per-user metrics

​

By API Key

Track which keys generate the most usage:

1. Go to Usage > By API Key
2. Identify high-usage keys
3. Set per-key rate limits if needed

​

Export Usage Data

Download usage data for analysis:

1. Go to Settings > Usage
2. Click Export
3. Choose format (CSV, JSON)
4. Select date range
5. Download file

​

Understanding Your Invoice

Invoice line items include:

​

Tax Information

​

VAT/GST

If you’re in a region with VAT/GST:

1. Go to Settings > Billing
2. Click Tax Information
3. Enter your VAT/GST number
4. Tax will be adjusted on future invoices

​

Tax Exemption

For tax-exempt organizations:

1. Contact support with exemption documentation
2. We’ll update your account
3. Future invoices will exclude tax

​

Cancellation

To cancel your subscription:

1. Go to Settings > Billing
2. Click Cancel Subscription
3. Select reason (helps us improve)
4. Confirm cancellation

After cancellation:

• Access continues until end of billing period
• Data retained for 30 days
• API keys stop working at period end
• Download any needed data before then